Clinical Triage Nurse - Access Center
Company: BJC HealthCare
Location: Saint Louis
Posted on: October 12, 2024
Job Description:
Additional Information About the Role
- 40 hours per week
- Full Time benefit Eligible
- Days - 8-hour Shifts
- Every other weekend plus holiday rotation
- Remote Opportunity *Must live in MO or IL, not approved for
other states*
- Ideal candidate: Med Surg, Emergency Room, and/or triage
experience in Family Medicine
Overview
BJC Medical Group is the multi-specialty physician-led organization
of BJC HealthCare and includes over 600 doctors and advanced
practice providers who are affiliated with top-ranked hospitals in
the Midwest region.Since 1994, BJC Medical Group has provided
access to extraordinary care in over 145 locations and over 25
specialties in the greater St. Louis, mid-Missouri and southern
Illinois areas. Our providers are nationally recognized for
excellent patient satisfaction, quality health care, and improving
the health and well-being of the communities we serve.
Preferred Qualifications
Role PurposeThe RN - Telehealth (Access Center) provides direct
telephonic care to adult and pediatric patients in collaboration
with primary care providers. This position uses assessment skills,
critical thinking, and clinical judgment to direct patients to the
correct level of care. This position also uses multiple computer
applications and works in a fast-paced remote environment.
-Responsibilities
- Uses the nursing process, clinical judgment, and decision
support materials to assess patients telephonically; directs
patients to the appropriate level of care, including scheduling
appointments for patients across various resources; ensures
accurate and complete communication with primary care
providers.
- Provides patient education and support, including verbal and
written instructions; uses the appropriate tools and techniques to
assess the patient's and/or family's ability to receive education;
takes initiative to problem solve and demonstrates critical
thinking skills.
- Utilizes various technologies to coordinate patient care, to
include multiple software applications, computerized clinical
guidelines, specialized telephony equipment, etc.
- Applies standard work procedures to tasks, such as routine
medication refill requests, ordering testing, scheduling
appointments, etc. with a high level of attention to detail.
- Collaborates and interacts professionally with other members of
the healthcare team, including physicians, advanced practice
practitioners (APP), office staff, etc.; works with a
multi-disciplinary team to provide appropriate, safe care; displays
excellent written and verbal communication skills; provides the
highest level of customer service to callers.
- BJC has determined this is a safety-sensitive position. The
ability to work in a constant state of alertness and in a safe
manner is an essential function of this job.Minimum
RequirementsEducation
- Nursing Diploma/Associate'sExperience
- 2-5 yearsSupervisor Experience
- No ExperienceLicenses & Certifications
- RNPreferred RequirementsEducation
- Bachelor's Degree - NursingLicenses & Certifications
- Basic Life Support (BLS)
Benefits and Legal Statement
BJC Total RewardsAt BJC we're committed to providing you and your
family with benefits and resources to help you manage your
physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal
services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays
and personal time
- Adoption assistanceTo learn more, go to *Not all benefits apply
to all jobsThe above information on this description has been
designed to indicate the general nature and level of work performed
by employees in this position. It is not designed to contain or be
interpreted as an exhaustive list of all responsibilities, duties
and qualifications required of employees assigned to this job.
Equal Opportunity Employer
Keywords: BJC HealthCare, Saint Charles , Clinical Triage Nurse - Access Center, Healthcare , Saint Louis, Missouri
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